• Sales Advisor

    Job Locations US-MA-Charlton
    Job ID
    # of Openings
    Job Type
    Regular Full-Time
  • Responsibilities

    The Sales Advisor will interact directly with customers via emails, phone calls, and in-person contact to answer questions, provide guidance, increase sales, and elevate their experience with the Overlook Life Care Community (OLCC). Must have the ability to evaluate the expressed objections, needs and desires of OLCC prospects and to communicate market trends and reports to the Marketing & Sales Director.

    • Support prospective residents, family members and advisors in decision-making procedure through. understanding needs and how to meet and exceed expectations.
    • Execute prompt inquires’ follow-up, leads through phone and in writing.
    • Develop and maintain relations with prospective referral sources.
    • Accurately explain and assist with complete residency procedure, from initial inquiry through move in
    • Communicates in-depth knowledge of standard and optional services, prices, residency agreements. and administration guidelines under which the community operates.
    • Average a total of 10 voice to voice telephone calls per day, or 50 per week.
    • Average 2 new tours per week, 2 repeat tours per week, 1 home visits per week, and 1 creative follow-up per week.
    • Assist in reaching and maintaining company occupancy goals.  
    • Participate in open houses, luncheons, trade shows and public relations/marketing events both on and off site.
    • Keep current with competitive data and trends.
    • Identify and suggests innovative approaches and participates in implementing performance improvement opportunities.


    • Associate’s degree in Business required, Bachelor’s degree preferred, or equivalent work experience.
    • Minimum three years of experience in Sales, Real Estate Sales, Marketing or Business.
    • Customer-oriented attitude with a passion for providing exceptional service.
    • Excellent interpersonal communication skills, with an emphasis on negotiation and persuasion techniques.
    • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment.

    Company Overview

    Why choose the Overlook

    • We offer an excellent benefits package for full and part time positions including; medical, dental, vision and life insurance (effective on day one), a 401(k) retirement savings plan, tuition assistance, and paid time off.
    • Daycare and Fitness center on site available to all employees.
    • Referral bonuses.
    • Employee appreciation events. 


    Located on a beautiful 450 acre campus in Charlton, Massachusetts, The Overlook Retirement Community and Health Center offers 221 independent living residences and a complete continuum of care including post-acute, assisted living, memory care, CARE management services, and skilled nursing for long and short-term care needs. The Overlook sponsored by the Masonic Health System of Massachusetts has a proud tradition of service since 1911.



    We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage all applicants of all ages


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