Sales Advisor

Job ID
# of Openings
Job Type
Regular Full-Time


The Sales Advisor is responsible for utilizing professional sales skills and sales advancement techniques to achieve established individual sales and resident move-in goals. The Sales Advisor must have the ability to evaluate the expressed objections, needs and desires of The Overlook Continuing Care Retirement Community (CCRC) prospects and to communicate market trends and reports to the Chief Marketing and Sales Officer.

  • Completes the sales cycle with new and existing prospects by making initial contact, establishing rapport, providing follow-up and closing in a professional, efficient and timely manner
  • Assists in reaching and maintaining occupancy goals
  • Maintains accurate records on prospects, residents and additional contacts in manual and database files, i.e. Sherpa
  • Participates in open houses, luncheons, trade shows and public relations/marketing events both on and off site
  • Takes initiative to solve problems and recommends improvement of department procedure and intra or interdepartmental processes. Attends meetings or professional training and development seminars as needed
  • Frequently works additional non-routine hours in order to accommodate prospects’ schedules and sales objectives


  • Bachelor’s degree (B.A.) in business, marketing, or related field
  • Minimum of five years of experience in a senior living inside sales role
  • Management skills and experience in working with older adults preferred
  • Must be experienced and proficient in using computers and software applications including: Excel, Word, Publisher, and PowerPoint
  • Experience using sales database software such as Sherpa highly desirable
  • Pleasant personality with outstanding telephone skills

Company Overview

Located on a beautiful 450 acre campus in Charlton, Massachusetts, The Overlook Retirement Community and Health Center offers 221 independent living residences and a complete continuum of care including post-acute, assisted living, memory care, CARE management services, and skilled nursing for long and short-term care needs. Additionally The Overlook Visiting Nurse Association provides home health services covering over 180 towns across Massachusetts. The Overlook sponsored by the Masonic Health System of Massachusetts has a proud tradition of service since 1911.


We offer an excellent benefits package for full and part time positions including; medical, dental, vision and life insurance (effective on day one), a 401(k) retirement savings plan, tuition assistance, and paid time off.


If you share our commitment to the highest quality of resident-centered care please visit our careers site to view available positions.


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